Sentara Health, a 12-hospital system serving Virginia and North Carolina, today announced the deployment of a new AI case management solution co-developed with Regard, expanding an established partnership between the two organizations beyond physician-focused diagnosis and documentation to support a broader range of workflows.

After evaluating more than 100 AI technologies for the acute care management team, Sentara chose Regard to bring the same technology already supporting clinicians at the bedside to its case management teams. The two organizations worked together to customize and tailor the platform around Sentara’s case management workflows to replace hours of manual chart review.

With Regard, Sentara’s case managers can now query the chart in plain language to quickly surface patient history, status changes, screenings, and other information needed for day zero discharge planning. They can also instantly see what’s changed in the last 24 hours, which is particularly valuable when weekend caseloads can exceed 100 patients per case manager. Teams can bring those insights into daily medical discharge rounds (MDRs) to support faster, more informed care transitions and improve outcomes, including lower readmissions and shorter lengths of stay. As Sentara looks to expand the technology across acute care and into ambulatory care, the health system estimates it could save nearly 90,000 hours — the equivalent of adding more than 40 full-time employees and nearly $5 million in labor costs.

“It’s incredible to think about how much time we used to spend piecing together a patient’s story before they could even start discharge planning,” said Dr. Rollin Reeder, Chief Health Information Officer at Sentara. “Now, with Regard, I have information from the chart I could not have found on my own, sometimes critically important information that could change the course of management. This is transformational in many ways, but especially in how effectively and confidently we can move patients through the system.”

“When we saw what Regard could do around diagnosis and clinical reasoning, we knew there was an opportunity to expand their reach beyond physician workflows,” added Dr. Reeder. “We brought their team a simple idea for how the technology could support other critical functions across the organization, and they turned it into an effective solution. It started with a need at Sentara, but what we built together has the potential to set a new standard for how case management teams operate.”

The launch of this solution also marks Regard’s expansion beyond diagnosis and documentation into broader health system workflows, positioning the platform as an active partner across clinical and operational needs. Because every team relies on the same underlying clinical evidence, Regard is uniquely positioned to extend its award-winning diagnostic intelligence beyond physicians, giving care teams a consistent, complete view of the patient to support faster, more informed decisions.

“We’ve built an intelligence platform that physicians trust, surfacing more than 20 million diagnoses that they’ve accepted, with supporting clinical evidence,” said Eli Ben-Joseph, CEO and co-founder of Regard. “It’s a natural next step for us to extend that complete clinical picture that is reliable and credible to operational teams, giving health systems a consistent layer of support across the organization. That’s the exciting part about getting it right at the bedside. You quickly start to see other high-impact areas where the technology can make a difference.”

For more information on Regard’s growing suite of AI solutions for health systems, please visit regard.com.

About Regard

Regard is the leader in AI-powered clinical diagnosis and documentation. The company’s documentation platform reviews all data in the electronic health record to recommend diagnosis and generate draft documentation directly in the physician’s workflow, at the point of care. This helps health systems get the most value out of their clinical data: elevating patient care, improving documentation quality, and enhancing hospital finances. Regard’s technology is used by thousands of clinicians across more than 150 hospitals nationwide and has recommended millions of diagnoses that would have otherwise been missed.

About Sentara Health

Sentara Health, an integrated, not-for-profit healthcare delivery system, celebrates more than 135 years in pursuit of its mission — “we improve health every day.”

Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 25 largest not-for-profit integrated health systems in the country, with 35,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, including 11 hospitals with the prestigious Magnet®️ recognition, one Level I and two Level III trauma centers, an ambulatory division with more than 400 sites of care, more than 2,000 physicians and advanced practice providers, more than 10,000 nursing professionals, and the Sentara Health Plans division which serves almost 1 million members in Virginia and Florida. Additionally, Sentara provided $382 million in Community Benefit in 2025.

Sentara is consistently recognized nationally for clinical quality, patient safety, and as a top employer with a strategic focus on innovation and creating an extraordinary healthcare experience for our patients and members. See the full list of awards and recognitions.

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