NaphCare, a leader in correctional healthcare, will convene correctional healthcare partners from across the country on October 25 for its annual TechCare User Group, an interactive event designed to strengthen partners’ use of the platform, showcase emerging technology, and gather feedback that will help shape future TechCare solutions.

This year’s event will welcome representatives from correctional agencies nationwide. The User Group gives TechCare partners a chance to exchange ideas, deepen their knowledge of the platform, and provide feedback that can influence future product development.

“The TechCare User Group is built on a simple belief: TechCare works best when we build it together,” said Charlie Barranco, Chief Information Officer of NaphCare. “The User Group brings our partners and our team into the same room to share ideas, solve problems, and celebrate what we have accomplished together. Throughout the event, partners will see firsthand how TechCare is evolving, from artificial intelligence designed to support clinicians to tools that strengthen accreditation readiness and simplify daily workflows.”

Sessions will cover National Commission on Correctional Health Care accreditation, from survey preparation through certification, as well as emerging policy trends affecting correctional healthcare. Attendees will also learn how to write clear replication steps when submitting support tickets, helping technology teams identify and resolve issues more efficiently.

Attendees will also receive a behind-the-scenes preview of TechCareRx, a new pharmacy system being developed through collaboration between NaphCare’s technology and pharmacy teams. The in-house system is designed to support pharmacy operations and replace existing software. The event will conclude with the presentation of the second annual TechCare Partner of the Year Award, recognizing a client that has demonstrated exceptional partnership and a commitment to using TechCare to strengthen its healthcare operations.

About NaphCare

At NaphCare, we believe in innovating to improve lives. As both a health services and technology company, NaphCare partners with local, state and federal government agencies nationwide to provide proactive, patient-focused healthcare and technology solutions, including medical and behavioral health care, pharmaceuticals, dialysis clinics, third-party administrative services and a corrections-specific electronic health record (EHR), TechCare. Above all, we aim to make a positive impact in the communities we serve.

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